Company finally made things right

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

I purchased the Jeep WJ control arms Camp series over a year ago. Very pleased and impressed. Easy installation and solid build. Bracket broke for rear upper control arm, they redesigned it to be more robust and sent me a new one with hardware, honoring their guarantee!

Great products with excellent customer service after the sale

Absolutely incredible family owned business. I asked to pick up my order since I’m local and they came in on a weekend to accommodate. Had to make some adjustments to parts and took the time to make sure it was perfect. Parts are incredible quality. If you have a Jeep, do not hesitate to support this local business.

Small business, family owned, made in the USA, lifetime warranty. Purchased Tier 3 control arms and rear track bar for a 2006 Jeep LJ. Simple website and easy to contact over phone and email. I had some technical questions and they were happy to answer them. They allow local pickup and were built to order same week. The order was wrapped and ready when I walked in and even gave a tour of the shop. They abrasive blast all raw materials to achieve a better surface profile for powdercoat to adhere and create a smooth, durable finish. I also noticed several CNC machines and a robotic welder they use for all their parts. A small outfit with a robotic welder? Their concern for quality is obvious and it shows in the parts they make. Very impressed. Happy to do business with these guys.

Customer service is top notch. They answered all of my questions and got me my tracking number for my packages. I just received both of them and the quality is next level. You guys are truly awesome.