Their website estimated 2 days to get my parts but actually took 11. No communication to let me know what’s going on. Parts were missing. Some days they answer questions, some they don’t. Didn’t let me know I’d have to alter stock bolts to fit their parts. All around just seems like they don’t care.

I have nothing but great things to say about this company and their customer service. If you like American made products backed by warranty and amazing customer support, this is the company for you. I have a Lexus GX470 and love their rear control arms.

Small business, family owned, made in the USA, lifetime warranty. Purchased Tier 3 control arms and rear track bar for a 2006 Jeep LJ. Simple website and easy to contact over phone and email. I had some technical questions and they were happy to answer them. They allow local pickup and were built to order same week. The order was wrapped and ready when I walked in and even gave a tour of the shop. They abrasive blast all raw materials to achieve a better surface profile for powdercoat to adhere and create a smooth, durable finish. I also noticed several CNC machines and a robotic welder they use for all their parts. A small outfit with a robotic welder? Their concern for quality is obvious and it shows in the parts they make. Very impressed. Happy to do business with these guys.

The customer service is first class. I had an issue with a track bar I installed on my F350. I don’t have any other Core 4x4 parts yet, but with the way I was treated, I know their parts are well done, because they went above and beyond to make sure I was made whole. They wouldn’t be in business if they had to take care of a lot of people like they took care of me. Will definitely be back when it’s time to build the Jeep!

Every product I have received from them has been nothing short of fantastic. Korby in Customer service went above and beyond to help me fix my own mistake. I cannot reccomend them enough.

upper control arms look great and went on easy.. only reason I gave 4 stars and not 5 is because of a shipping issue which put my build a week behind. The issue was resolved quickly and painlessly, great customer service. Only time will tell how control arms perform but they look great and like they will go above and beyond control arm demand.

I don’t write reviews often, but Core 4x4 absolutely earned this one. I recently ordered leaf spring mounts and realized after the fact that I messed up my order. Totally my mistake. Instead of giving me the runaround or pointing at a return policy, Core 4x4 emailed me back and forth, worked through exactly what I was doing with my build, and made sure I ended up with the correct parts. That kind of customer service is rare these days — especially in the off-road world where a lot of companies stop caring once the order is placed. The parts themselves are exactly what you hope for: solid, well-made, confidence-inspiring hardware that looks like it belongs under a vehicle that actually gets used. You can tell these are designed by people who understand suspension geometry and real-world abuse, not just CAD screenshots. Mistakes happen — especially on custom or modified builds — and Core 4x4 handled mine like pros. Fast responses, clear communication, and a genuine effort to help me get it right. If you’re on the fence: don’t be. Core 4x4 is the kind of company you want backing your build — the kind that treats customers like fellow enthusiasts, not order numbers.