Their website estimated 2 days to get my parts but actually took 11. No communication to let me know what’s going on. Parts were missing. Some days they answer questions, some they don’t. Didn’t let me know I’d have to alter stock bolts to fit their parts. All around just seems like they don’t care.

We have all shopped places where the person on the phone makes you feel like they don't have the time to talk to you the customer or answer your questions. I can tell you first hand that's not Core 4x4. They have the best customer service I have seen so far. They have taken the time to respond to all of my questions in a very prompt and professional manner, taking the time to answer each and every question I have had. Lets put it this way if Core 4x4 sells a product I am wanting for my truck I will buy it from them, I highly recommend Core 4x4.

I have recently come to know Core 4x4 when I purchased a Jeep XJ and was looking for a place that had dedicated XJ suspension and components. Here is what makes them different than most other shops. All of their components are top shelf quality and they back it up if you break any of it. I was able to see their shop when I picked up an order locally and was impressed with their attention to detail and how they assemble and powder coat each part. I had an issue with a shackle and needed the threaded shaft to be shorter. I called in and talked to Kaden and he told me to come by and they would shorten it for me. When I got there, Kaden and Spencer (the owner) met me and talked about options and proceeded to make the right adjustments to fit my XJ. Told me if anything changes in the future and I need additional length, they would take care of me. So what really sets them apart from others is their Customer Service. Try calling in to any other Jeep suspension or part shop and see how they treat you. Been there - done that. Will continue to do business with Core and their team. Getting that kind of service for just a shackle has me thinking I may need to replace my JT components with Core's. Thanks Guys for being helpful good humans!